Shipping policy

At Drina Foods, we are committed to delivering our handcrafted pickles to you in the best possible condition and within a reasonable time.

Please read this Shipping Policy carefully to understand how your order will be processed, shipped, and delivered.

Order Processing Time

All orders placed on our website are generally processed within 1–3 business days after successful payment confirmation.

As our products are prepared and packed with care, slight delays may occasionally occur during periods of high demand, public holidays, or due to stock availability. However, we always aim to dispatch orders at the earliest.

Shipping and Delivery Timeline

Once dispatched, orders are typically delivered within:

3–7 business days for most locations across India; and
5–9 business days for remote, non-metro, or difficult-to-service locations.

Delivery timelines are estimates only and may vary depending on your location, courier partner operations, weather conditions, local restrictions, or other unforeseen circumstances.

Shipping Coverage

At present, Drina Foods ships only within India. We do not currently offer international shipping.

Shipping Charges

Shipping charges, if any, will be displayed at the time of checkout before you complete your purchase. Any free shipping offers or promotional shipping schemes will also be clearly mentioned on the website or at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with the shipment and tracking details, so that you can monitor the status of your delivery.

Delivery Delays

While we work with reliable courier partners, delivery may occasionally be delayed due to reasons beyond our control, including but not limited to: weather conditions; public holidays; regional restrictions; transport disruptions; or courier service limitations.

In such cases, we will make reasonable efforts to assist you in tracking the shipment and resolving delivery-related concerns.

Damaged, Leaked, or Incomplete Orders

If your order is delivered in a damaged condition, is leaking, or is incomplete, please contact us within 24 hours of delivery with clear photographs of the package and the product.

Email: drinafoods@gmail.com

We will review the issue and take appropriate action in accordance with our Refund Policy.

For any questions regarding shipping, delivery, or your order status, you may contact us at:

Drina Foods
Email: drinafoods@gmail.com